Frequently Asked Questions

Answers from pricing to trends and core features, all in one place.

Pricing & Account FAQs

Yes. Insight Agent has a free-forever entry plan with no credit card required so you can test keyword research and core workflows before upgrading.
Credits are consumed per action depending on the feature (for example keyword/trend lookups and AI generation actions). Higher plans include larger monthly credit allocations and broader access.
Yes. You can upgrade at any time for immediate access to added limits/features. Downgrades generally apply at the next billing cycle.
No. Monthly credits reset at the end of each billing cycle. Annual allocations remain available through the annual term.
Monthly plans include a 7-day money-back window for first-time subscriptions. For policy details, see /refund-policy.
Open your account area from the main navigation to see your current credit balance and plan limits.
PayPal receipts are available in PayPal. Card payments can be requested from support and shared directly with you.

Trends & Market Research FAQs

Start with a seed keyword, add modifiers (audience, style, use-case), then prioritize terms with healthy demand and lower listing saturation.
A practical cadence is every 1-2 weeks for high-priority listings, then monitor CTR/conversion and keep only terms that improve performance.

AI Workspace FAQs

Workspace is tuned for Etsy workflows, combining AI guidance with Etsy-specific research context instead of generic writing-only responses.
Yes. It supports digital-first workflows like printables, templates, planners, and SVG-style niches with keyword, pricing, and listing guidance.
Yes. Workspace can help multilingual sellers with localized keyword ideas and market-specific phrasing strategies.
Yes. You can model pricing with regional constraints (like VAT) and then adjust to hit a target net revenue after fees and taxes.
One credit generally covers a full thread of follow-up prompts for a single task, so you can refine outputs without spending a credit per reply.
Yes. It is designed for global sellers and supports strategies for US, UK, EU, Canada, Australia, and additional regions.
Yes. It is designed to be conversational, so new sellers can ask plain-language questions and get actionable next steps quickly.

Features & Optimization FAQs

Magic Listing is an AI workflow that helps optimize titles, tags, descriptions, and listing quality signals so you can publish stronger listings faster.
Yes. Keyword Research surfaces search opportunities, competitiveness, and related terms, and includes generation workflows for tags/titles/descriptions.
Yes. Shop analysis features let you monitor performance signals and compare market positioning to identify opportunities and gaps.
Insight Agent combines trend discovery, keyword intelligence, shop analysis, and AI listing optimization in one workflow, instead of forcing separate disconnected tools.

Calculator FAQs

Yes. Use the Profit Calculator to estimate fees, margins, and profitability with current Etsy fee assumptions.
The calculator follows the published fee structure and gives practical planning estimates. Final payout can vary based on taxes, ads, and order specifics.
Yes. You can model pricing for both product types by adjusting shipping, costs, and fee assumptions to match your listing model.

Need step-by-step help? Browse guides or contact support from the help center.