Cookie Policy

Learn about the cookies we use and how to manage your preferences

Last Updated: October 31, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our Service. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, security, and basic features. The Service cannot function without these cookies, and they cannot be disabled.

Examples: Authentication tokens, session management, security features

Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences (e.g., dark mode), language settings, and region selection. The Service will still work without these cookies, but some features may be limited.

Examples: Theme preferences, language settings, layout customization

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. They help us improve the Service and create better content for our users.

Examples: Google Analytics, page views, session duration, user flow

Performance Cookies (Optional)

These cookies collect information about how you use the Service, such as which pages you visit most often and if you receive error messages. They help us identify and fix technical issues and optimize performance.

Examples: Error tracking, load times, page performance metrics

Specific Cookies We Use

Essential Cookies

Cookie NamePurposeDuration
if_user_tokenAuthentication token to verify user identity and maintain login sessions24 hours
if_usernameStores the username for display and personalization24 hours
if_user_modeStores user account mode/tier for feature access control24 hours
if_user_planStores subscription plan information24 hours
if-themeStores dark/light mode preferencePersistent

Analytics Cookies (Third-Party)

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users and tracks sessions2 years
_ga_*Google Analytics - stores and counts pageviews2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

For more information about Google Analytics cookies, visit Google's Cookie Policy.

Third-Party Services

We use the following third-party services that may set cookies on your device:

Google Analytics

We use Google Analytics to understand how visitors use our Service and to improve user experience. Google Analytics uses cookies to track visitor interactions anonymously.

Google Privacy Policy →

Etsy API

When you connect your Etsy account, Etsy may set cookies to maintain your authentication session. These cookies are governed by Etsy's privacy policy.

Etsy Privacy Policy →

Payment Processors (Stripe, PayPal)

When you make a payment, our payment processors may set cookies to facilitate secure transactions and prevent fraud.

How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Accept cookies from specific websites only

Note: If you block essential cookies, you may not be able to use certain features of our Service.

Opt-Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Do Not Track

We honor Do Not Track (DNT) browser signals. When you enable DNT in your browser, we will not track your activity or use analytics cookies. However, essential cookies required for the Service to function will still be used.

Cookie Duration

Session Cookies

Session cookies are temporary and are deleted when you close your browser. We use session cookies to maintain your login state and remember your preferences during a single browsing session.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. We use persistent cookies to remember your login information and preferences across multiple sessions, so you don't have to re-enter them each time you visit.

Cookie Security

We take cookie security seriously. Our cookies are:

  • HttpOnly: Essential authentication cookies are marked HttpOnly, preventing access by JavaScript and reducing XSS attack risks
  • Secure: Cookies are only transmitted over HTTPS connections in production
  • SameSite: Cookies are configured with SameSite=Lax to prevent CSRF attacks
  • Limited Duration: Authentication cookies expire after 24 hours for security

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Insight Agent INC

Email: privacy@insightagent.app

Website: https://www.insightagent.app

Frequently Asked Questions About Cookies

Will blocking cookies break the Insight Agent website?

Blocking essential cookies will prevent core features from working, including login authentication and plan-based access controls. If you block all cookies, you will not be able to stay logged in or access subscriber features. Blocking only analytics or functional cookies — such as your theme preference — will not affect your ability to use the core platform, though your dark mode setting may reset between sessions.

Does Insight Agent use cookies for advertising or retargeting?

No. We do not currently use advertising cookies or third-party retargeting pixels. The cookies we set are limited to authentication (keeping you logged in), functional preferences like dark mode, and analytics through Google Analytics for aggregate usage data. We do not share cookie data with advertising networks or use behavioral profiling for ad targeting purposes.

How long do Insight Agent authentication cookies last?

Our authentication cookies (if_user_token, if_username, if_user_mode, if_user_plan) expire after 24 hours as a security measure. This means you will be asked to log in again after a day of inactivity. Your theme preference cookie (if-theme) is persistent and will remain until you clear your browser data or change the setting manually. We chose a 24-hour window for auth cookies to balance convenience with protecting your account against unauthorized access on shared devices.

Are Insight Agent cookies shared with third parties?

Our own first-party cookies (if_user_token, if_username, if_user_mode, if_user_plan, if-theme) are never shared with third parties. Third-party cookies set by Google Analytics are governed by Google's own privacy policy and are used only for aggregate, anonymized traffic analysis. When you connect your Etsy account, Etsy may set its own cookies per their privacy policy. We do not sell or share cookie data with any external partners for commercial purposes.