Documentation

In-depth technical guides and documentation for developers.

What documentation should Etsy sellers read first in Insight Agent?

Direct answer: Start with setup and workflow documentation: account setup, Etsy connection, keyword research basics, then listing optimization workflows. This sequence mirrors how successful sellers reduce time-to-first-result and avoid configuration mistakes.

  • •Step 1: account setup and permissions.
  • •Step 2: connect Etsy and verify sync health.
  • •Step 3: run keyword + trend workflows before editing listings.

Source: Insight Agent Documentation index

What should sellers document first to avoid setup mistakes?

In short: document account setup, data-sync checks, and weekly optimization steps before adding advanced workflows. Teams that follow a documented onboarding checklist usually reduce repeated support requests and reach a stable optimization rhythm faster.

"A one-page setup checklist prevents most avoidable sync and access issues in the first week," according to the Insight Agent onboarding playbook (2026).
Documentation layerWhy it matters
Setup checklistPrevents permission and shop-connection misconfigurations.
Workflow SOPsKeeps keyword, trend, and listing updates consistent week to week.
Troubleshooting notesShortens triage by preserving root-cause context for repeated issues.

Detailed Documentation Coming Soon

We're preparing comprehensive documentation for developers and power users.

Getting Started

Installation guides, configuration, and initial setup instructions.

API Reference

Complete API documentation with examples for all endpoints.

Integrations

Guide for integrating Insight Agent with third-party services.

Code Examples

Sample code in multiple programming languages for common tasks.

Webhooks

Documentation for webhook events and how to handle them.

Best Practices

Recommended patterns and best practices for production use.

Need help in the meantime? Visit our Help Center or contact support.

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Common Technical Questions

Answers to questions developers and power users frequently ask about Insight Agent

Does Insight Agent offer a public API?

Insight Agent is building out its public API offering. The platform uses Etsy's official OAuth 2.0 integration for connecting seller accounts, available to all registered users. A developer-facing REST API for programmatic access to trend data, keyword analytics, and listing optimization features is in development. If you have a specific integration use case, contact our team to discuss early access or partnership options.

How does Insight Agent connect to my Etsy shop?

Insight Agent uses Etsy's official OAuth 2.0 authorization flow. When you connect your shop, you are redirected to Etsy's authorization page where you grant specific read permissions. Insight Agent receives a secure access token that allows it to read your shop analytics, listing data, and sales reports. We never receive or store your Etsy password. You can revoke access at any time from your Etsy account's "Apps you've authorized" settings page.

What data does Insight Agent store about my Etsy shop?

When you connect your Etsy shop, Insight Agent reads and caches aggregated shop performance metrics, listing data, and keyword analytics. We cache this data to provide faster analysis and historical trend comparisons. We do not store individual buyer information, order payment details, or private customer data. Your shop data is used exclusively to power your own analytics and is not shared with other sellers or third parties.

How often does Insight Agent update its Etsy trend and keyword data?

Trend data is updated continuously in real-time as our data pipeline processes new Etsy marketplace activity. Keyword demand signals are refreshed on rolling windows ranging from 24 hours to 30 days depending on the metric. Shop analytics for connected accounts are updated regularly with each sync cycle. This ensures that trend signals reflect current market conditions rather than data that is weeks or months out of date.

Can I export my data from Insight Agent?

Data export functionality is available for keyword research results and trend analysis within the platform. You can copy results directly for use in spreadsheets or listing tools. More comprehensive export formats including CSV exports for bulk keyword sets and historical analytics are planned for future releases. Submit a feature request through the contact form and our product team will prioritize it based on user demand.

What browsers and devices does Insight Agent support?

Insight Agent is a web application optimized for modern browsers including Chrome, Firefox, Safari, and Edge. The platform is mobile-responsive and accessible from smartphones and tablets, though the full analytics dashboard is best used on desktop for data-heavy views. All core features are accessible from a mobile browser for quick lookups and trend checks on the go.