How to Cancel Your Etsy Subscription:Step-by-Step Guide
Thinking about canceling Etsy Plus? This guide walks you through the exact cancellation process, what happens to your credits and customizations, billing implications, and whether downgrading makes sense for your shop — before you make a final decision.
🔔Quick Answer: How to Cancel Etsy Plus
To cancel your Etsy Plus subscription: Go to Shop Manager → Settings → Etsy Plus → Click "Cancel subscription" → Confirm cancellation.
Your subscription remains active until the end of your current billing period, and you won't be charged again. Cancellation takes effect immediately for recurring charges, but you keep Etsy Plus benefits until your paid period expires.
What Is Etsy Plus?
Before canceling, understand what you're unsubscribing from
Etsy Plus is Etsy's paid subscription service for sellers at $10/month. It includes:
| Feature | What You Get |
|---|---|
| Listing Credits | 15 free listing credits monthly ($3 value) |
| Etsy Ads Credits | $5 monthly Etsy Ads credit |
| Shop Customization | Advanced shop customization (banners, featured listings layout) |
| Discounts | 30% off custom web domain addresses |
| Restock Alerts | Restock request feature for sold-out items |
| Packaging Discounts | Discounts on custom packaging and business cards |
Important: Etsy Plus is different from your basic Etsy seller account. Canceling Etsy Plus doesn't close your shop — it just ends the premium subscription.
How to Cancel Etsy Plus Subscription
Method 1: Through Shop Manager (Recommended)
Log into your Etsy seller account
Access your Etsy account through the website.
Go to Shop Manager
Navigate to your Shop Manager dashboard.
Click Settings in the left sidebar
Find the Settings option in the navigation menu.
Select Etsy Plus from the dropdown
Look for Etsy Plus in the settings submenu.
Scroll down and click "Cancel subscription"
Find the cancellation option at the bottom of the page.
Select a reason for canceling
Etsy will ask why you're canceling — choose the most relevant option.
Confirm cancellation
Click "Cancel subscription" again to confirm. You'll see a confirmation message.
- • Your Etsy Plus benefits continue until your current billing period ends
Alternative Cancellation Methods
Method 2: Through Account Settings
- Click your account icon (top right)
- Select "Account settings"
- Click "Billing" in the left menu
- Find "Etsy Plus" under Subscriptions
- Click "Manage subscription"
- Select "Cancel subscription"
- Confirm cancellation
Method 3: Contact Etsy Support
If you can't cancel through the interface:
- Go to "Help" at the bottom of any Etsy page
- Select "Contact support"
- Choose "Billing" as your topic
- Request subscription cancellation
- Provide your shop name and account email
Response time: Usually 24-48 hours
What Happens When You Cancel?
Understand the immediate and long-term effects
✓Immediate Effects
- Recurring billing stops — You won't be charged next month
- Benefits continue — Access remains until your paid period ends
- Confirmation email — Etsy sends cancellation confirmation
•What You Keep
- Your Etsy shop and all listings
- All reviews and sales history
- Star Seller status (if earned)
- Basic shop customization options
- Standard seller tools and analytics
At the End of Your Billing Period
Once your current billing cycle ends, you lose these features
| Feature Lost | Impact |
|---|---|
| Monthly listing credits | Unused credits expire (they don't roll over anyway) |
| Etsy Ads credits | Any unused $5 credit is forfeited |
| Shop customization | Reverts to standard layouts and options |
| Restock requests | Buyers can no longer request restocks |
| Packaging discounts | Lose access to partner discounts |
| Domain discount | Existing domain stays, but renewal at full price |
Understanding Etsy Plus Billing
Timing your cancellation correctly
How Billing Works
Monthly Billing
Billed on the date you subscribed
$10/Month
Charged to your payment method on file
Flexible Payment
Can be paid from shop balance or linked account
Proration and Refunds
Can you get a prorated refund? No. Etsy does not offer prorated refunds for partial months.
- You've already paid for the current month
- You keep benefits until that month ends
- No refund for unused days
Exception: Contact Etsy support if you were charged incorrectly, canceled but were still billed, or technical issues prevented proper cancellation.
Timing Your Cancellation
Best practice: Cancel 1-2 days before your billing date to maximize your paid benefits.
| Scenario | Outcome |
|---|---|
| Cancel on billing date | Charged for new month, benefits until next billing date |
| Cancel mid-month | No refund, benefits continue until month ends |
| Cancel day before billing | Best timing — full month of benefits, no new charge |
Etsy Plus: The Numbers
Is Canceling the Right Decision?
Calculate your ROI before canceling
Calculate Your ROI First
Monthly Etsy Plus Cost: $10
Monthly Value Received:
- 15 listing credits = $3 (if you use all 15)
- $5 Etsy Ads credit = $5 (if you use Etsy Ads)
- Shop customization = subjective value
- Restock alerts = depends on your inventory strategy
Break-even analysis: If you list 15+ items/month AND run Etsy Ads → Etsy Plus pays for itself ($8 value minimum). If you rarely list new items and don't advertise → You're losing money.
Signs You Should Keep Etsy Plus
- • You consistently list 10+ new items monthly
- • You actively use Etsy Ads and the $5 credit
- • Advanced shop customization matters to your brand
- • You frequently sell out and need restock requests
- • Your shop revenue makes $10/month negligible
Signs You Should Cancel
- • You list fewer than 5 items per month
- • You don't use Etsy Ads
- • Default shop layouts are sufficient for you
- • You rarely sell out of inventory
- • You're cutting costs on your Etsy business
Alternatives to Full Cancellation
Consider these options before canceling
Pause and Reassess
Cancel now, track metrics for 2-3 months, resubscribe if you miss the features
Maximize Before Canceling
Use all 15 listing credits, spend your $5 Etsy Ads credit, download custom designs
Time Strategically
Keep Etsy Plus through busy months (Q4 holidays), cancel after the rush
Evaluate Each Benefit
Buy listing credits individually ($0.20 each) or fund Etsy Ads directly
Resubscribing After Cancellation
Changed your mind? It's easy to rejoin
- Go to Shop Manager → Settings → Etsy Plus
- Click "Subscribe to Etsy Plus"
- Confirm payment method
- Start receiving benefits immediately
Things to know:
- • No waiting period to resubscribe
- • You start a fresh billing cycle (new billing date)
- • Previous credits don't carry over
- • All features available immediately
Common Cancellation Issues
Troubleshooting common problems
"Cancel Button Not Showing"
Possible causes:
- You're on the wrong settings page
- Browser cache issue — try incognito mode
- Mobile app limitation — use desktop
Solution: Log out, clear cache, log back in on desktop browser.
"Still Charged After Canceling"
Possible causes:
- Cancellation didn't process fully
- You canceled after the billing date
- Technical error
Solution: Contact Etsy support with screenshot of cancellation confirmation, date you canceled, and date of incorrect charge.
"Lost Access Immediately After Canceling"
This shouldn't happen. Etsy Plus benefits should continue until your billing period ends.
Solution: Contact support — this is likely a bug requiring manual fix.
Cancellation Best Practices
Common Mistakes to Avoid
❌Don't Do This
- •Expect a refund for partial months — Etsy doesn't prorate
- •Confuse this with closing your shop — your shop stays open
- •Forget about active Etsy Ads campaigns — they'll continue with direct funding
- •Cancel impulsively — consider the value you're getting first
- •Assume you can't resubscribe — you can rejoin anytime
- •Wait until after billing date if you've decided to cancel
✅Do This Instead
- •Calculate ROI before canceling — make sure it's the right financial decision
- •Use remaining credits including listings and Etsy Ads balance
- •Cancel before billing date to avoid an unwanted charge
- •Save your shop customization designs before reverting to standard
- •Check confirmation email to verify cancellation processed
- •Track metrics after canceling to see if you miss the benefits
Frequently Asked Questions
Everything you need to know about canceling Etsy Plus.
Related Guides
How to Pause or Close Your Etsy Shop
If you're considering leaving Etsy entirely.
Is Etsy Insider Worth It
Compare with Etsy's buyer subscription.
Etsy Fees Explained
Understand all Etsy costs.
Etsy Ads Guide
Maximize your advertising ROI.
Managing Multiple Etsy Shops
If consolidating shops before canceling.
This guide reflects Etsy's policies and features as of February 2026. Subscription terms, pricing, and features may change without notice. Always verify current details in your Etsy Shop Manager or contact Etsy support for the most accurate information. This content is for informational purposes only and does not constitute financial advice.
Analyze Before You Cancel
Not sure if Etsy Plus is worth keeping? Use InsightAgent to analyze your shop performance, listing activity, and advertising ROI. Make a data-driven decision about your subscription.