How to Report a Selleron Etsy App
To report a seller on the Etsy app: Open the listing → tap the three dots (⋮) → select "Report this item" → choose a reason → submit. Etsy reviews reports within 24-72 hours.
The Quick Answer
Report in 4 Taps
Open listing → Tap ⋮ menu → Report this item → Select reason → Submit
Find Report Option
Tap three dots (⋮) on any listing or shop page
Select Reason
Choose: IP theft, prohibited items, not handmade, etc.
Submit & Wait
Etsy reviews within 24-72 hours (serious issues)
When to Report a Seller
Report these policy violations to help keep Etsy's marketplace safe
Counterfeit Items
Fake branded goods like fake Nike, Louis Vuitton, or other trademarked products.
Examples:
- Knockoff designer bags
- Fake sports jerseys
- Counterfeit electronics
Action:
Report immediately—Etsy prioritizes these reports.
Intellectual Property Theft
Stolen designs, photos, or content from other sellers or creators.
Examples:
- Copied artwork
- Stolen product photos
- Resold digital files
Action:
File a DMCA claim at etsy.com/legal/ip for fastest action.
Prohibited Items
Items banned from Etsy marketplace entirely.
Examples:
- Weapons
- Drugs
- Hazardous materials
- Recalled products
Action:
Report through app—Etsy reviews within 24-48 hours.
Misrepresentation
Items that don't match their descriptions or photos.
Examples:
- Bait-and-switch
- False material claims
- Misleading photos
Action:
Open a case first if you purchased; report for pattern of behavior.
Mass-Produced as Handmade
Factory items marketed as "handmade" or "artisan."
Examples:
- AliExpress reselling
- Drop-shipped goods
- Factory jewelry as handmade
Action:
Select "Not handmade, vintage, or craft supply" option.
Harassment
Threatening or abusive messages from sellers.
Examples:
- Threatening messages
- Hate speech
- Stalking behavior
Action:
Screenshot messages and report immediately.
❌ When NOT to Report
- •You didn't like the product quality (leave a review instead)
- •Shipping took longer than expected within stated timeframe
- •You changed your mind (request return/refund instead)
- •Price seems too high or too low (not a violation)
How to Report a Seller on Etsy App
Follow these steps to report a listing or shop on iOS or Android
Open the Etsy App
Launch the Etsy app on your iPhone or Android device. Make sure you're logged into your account.
Tips:
- Update to the latest app version for best experience
- Log in before attempting to report
Find the Listing or Shop
Navigate to the specific listing you want to report. You can search, browse, or find it in your purchase history.
Tips:
- Save the listing URL or take screenshots first
- Check your purchase history if you bought from them
Tap the Menu
In the top-right corner of the listing or shop page, tap the three vertical dots to open the options menu.
Tips:
- The menu icon may look slightly different on iOS vs Android
- Scroll to top of listing if you don't see it
Select Report Option
Choose "Report this item" for a single listing or "Report this shop" for the entire shop.
Tips:
- Report shop if multiple listings violate policies
- Report listing for isolated issues
Choose a Reason
Select the category that best matches the violation: IP, prohibited items, not handmade, spam, or other.
Tips:
- Be specific—choose the most accurate category
- You can add details in the next step
Add Details & Submit
Provide specific information about the violation and tap Submit to send to Etsy's Trust & Safety team.
Tips:
- Include order numbers if you purchased
- Link to original work if reporting IP theft
- Be factual, not emotional
Report Shop vs. Report Listing
Report the Shop When:
- All/most items are counterfeit
- Shop repeatedly violates policies
- Seller is harassing you
- Clear scam operation
- Multiple IP violations
Report the Listing When:
- One item is problematic
- Isolated policy violation
- Single listing has issues
- Photo or description error
- Single design stolen
What Happens After You Report?
Report Received
Enters Etsy queue
Initial Review
24-72 hours
Investigation
Team reviews evidence
Decision
Action determined
Outcome
May not be shared
Possible Outcomes
- ✓ Listing removed
- ⚠ Warning issued to seller
- ⏸ Shop temporarily suspended
- ✕ Shop permanently closed
- — No action (no violation found)
Review Times
- IP Violations24-48 hours
- Counterfeit Items24-72 hours
- Prohibited Items24-48 hours
- Misrepresentation3-7 days
- General Complaints5-10 days
Tips for Effective Reports
✅ Do's
- Be specific and factual in your description
- Include relevant order numbers or transaction IDs
- Provide links to evidence (original work, etc.)
- Screenshot concerning messages from seller
- Report through official channels only
- Stay professional even if frustrated
- Follow up politely after 2 weeks if needed
- Document everything for your records
❌ Don'ts
- Don't file false reports to harm competitors
- Don't report just because you're unhappy
- Don't contact seller about your report
- Don't spam multiple reports for same issue
- Don't publicly accuse without evidence
- Don't threaten reports to get refunds
- Don't include personal attacks
- Don't give up—escalate if needed
Etsy Report Stats
90M+
Active Buyers
24-72hrs
Review Time
500K+
IP Takedowns/Year
100%
Anonymous
Frequently Asked Questions
Everything you need to know about reporting sellers on the Etsy app.
This guide provides general information about reporting sellers on the Etsy app. Etsy's interface and policies may change. For official guidance, visit Etsy's Help Center at help.etsy.com. Filing false reports may result in account penalties.
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